Welcome to Flower Delivery Chingford. These Terms & Conditions set out the legal terms that apply to your use of our website and the sale of flower delivery services online in Chingford and its surrounding areas. Please read them carefully before placing any order. By using our services or purchasing from our online flower shop, you agree to abide by these terms. If you have any questions concerning our terms, please refer to this page before making your purchase.
Flower Delivery Chingford is dedicated to providing beautiful, fresh floral arrangements online to customers in Chingford and neighbouring locations. Our ethos is built on quality, punctuality, and customer satisfaction. These terms apply to all purchases made by individuals or businesses seeking flower delivery services in our service area.
By using our online store and purchasing flower delivery in Chingford or the surrounding areas, you confirm that you are at least 18 years old or have the legal authority under applicable law to enter into binding contracts. If ordering on behalf of a business or another individual, you warrant that you have the authority to do so.
1. Selecting Products: Please browse our website to view the various bouquets, arrangements, and floral products available for delivery. Carefully review the details, including descriptions, prices, and delivery information, before adding items to your online basket.
2. Placing an Order: To place an order, follow the on-screen instructions at the checkout. You will be required to provide accurate recipient information, preferred delivery date, and any personal message or instructions.
3. Order Confirmation: After submitting your order and payment details, you will receive an order confirmation on screen and via your chosen contact method. This confirmation acknowledges receipt of your order but does not constitute acceptance. Acceptance of your order, and the formation of a contract between you and Flower Delivery Chingford, occurs once we dispatch your order and send you a dispatch confirmation.
4. Delivery Area: We deliver in Chingford and surrounding areas. If your address is outside our delivery range, we reserve the right to decline orders or recommend an alternative solution.
All prices displayed on our website for Chingford flower delivery include VAT where applicable and are in British Pounds (£GBP). Prices are subject to change but alterations will not affect any confirmed orders. In the event of an error in pricing or product availability, we reserve the right to cancel your order and issue a full refund. If substitutions are necessary due to stock changes, we will endeavour to contact you to discuss suitable alternatives of equal value and style.
Secure payment options are provided at checkout for your ease and protection. We accept major credit and debit cards, and may offer additional secure payment methods from time to time. By submitting an order, you authorise Flower Delivery Chingford or our designated third-party payment processor to charge your selected payment method for the full order amount, including delivery fees as stated at checkout.
All payments must be made in full before dispatch. We do not store card details ourselves but rely on secure, PCI-compliant third-party processors for all transactions. In the event of payment failure, your order will not be processed or delivered. Should you suspect unauthorised use of your payment details, please inform your card provider immediately.
We aim to deliver all flower orders in Chingford and the surrounding regions on your selected date, subject to availability and any local issues. All delivery dates are estimates and not guaranteed, particularly during peak periods or in adverse weather conditions.
If you request delivery to a business, hospital or similar premises, we will deliver to the reception or main entrance as permitted. It is your responsibility to ensure the recipient is available on the delivery date. If no one is available at the address, we may leave the flowers in a safe place, with a neighbour, or return them to our premises for collection or redelivery at our discretion. Additional charges may apply for redelivery.
We do not accept liability for delayed or failed deliveries due to circumstances outside our control, including but not limited to incorrect or incomplete address information, absence of the recipient, or exceptional circumstances such as road closures, industrial action, or severe weather. We will make reasonable efforts to notify you of any such issues as soon as possible.
If you wish to cancel or amend your online flower order for Chingford after placing it, please notify us as soon as possible. Orders may only be cancelled or amended if the request is received well before the scheduled delivery date and before the flowers have been prepared or dispatched.
As fresh flowers are perishable, if preparation or dispatch has commenced we reserve the right to refuse cancellations and amendments. Should refund be issued, it will be made only to your original method of payment. Any refund will exclude processing or transaction fees where applicable. For bespoke, special, or large orders, additional cancellation terms may apply as communicated at the time of ordering.
We take pride in the quality and freshness of all Flower Delivery Chingford orders. Should you be dissatisfied with your order for any reason (such as flowers being damaged or not in satisfactory condition upon arrival), contact us promptly with a clear description and photographic evidence, ideally within 24 hours of delivery. We will then investigate and, if applicable, offer a replacement or refund at our discretion. Our liability is limited to the value of the affected order. Due to the perishable nature of flowers, returns are generally not possible unless requested by us for quality assurance and investigation.
By purchasing from Flower Delivery Chingford, you agree to provide accurate and up-to-date information during ordering. You must check all details on order confirmation for inaccuracies and inform us immediately if corrections are needed. You agree not to use our service for unlawful purposes or to send harmful, racist, defamatory, or obscene messages.
We endeavour to provide our flower delivery service in Chingford with reasonable care and skill. However, Flower Delivery Chingford shall not be liable for:
Our total liability to you for any loss or damage arising in connection with your order shall not exceed the total price you paid for the products. This limitation does not apply to liability for death or personal injury resulting from our negligence or for fraudulent misrepresentation or any other liability which cannot be excluded or limited as a matter of law.
The content, images, and designs displayed on our website remain the property of Flower Delivery Chingford and may not be reproduced or used without our written consent. Any unauthorised use is strictly prohibited and may give rise to a claim for damages and/or be a criminal offence.
All data processed and stored, including personal details for order fulfilment, is handled in accordance with current UK data protection legislation. Your information is confidential and will not be shared with third parties other than those required to fulfil your order. Please see our Privacy Policy for full information on how we handle data.
If you are dissatisfied with any aspect of our service, please contact us in writing with details of your concern. We will aim to address your enquiry promptly and fairly in accordance with UK customer rights law regarding the sale of perishable goods.
Flower Delivery Chingford reserves the right to update or modify these Terms & Conditions from time to time to reflect changes in law, best practice, or our service. The version of the terms applicable to your order is the one published online at the time you place your order. Continued use of our website after changes signifies acceptance of the new terms.
These Terms & Conditions and your use of our website and services are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms & Conditions apply to all customers placing orders for flower delivery to Chingford and surrounding areas through our online shop. If you have any questions relating to your rights or obligations, please consult these terms or seek legal advice before placing your order.
Thank you for choosing Flower Delivery Chingford for your online flower delivery needs in and around Chingford. We are committed to delivering beautiful blooms and outstanding service to you and your loved ones.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Chingford, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Chingford.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
